Privacy Policy

At Mikes Man and Van, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Vehicle Information: Details about the items being transported, pickup and drop-off locations.
Payment Information: Billing address and payment details necessary for transaction processing.
Usage Data: Information on how you access and use our services, including IP address, browser type, and access times.

How We Use Your Information

We utilize the collected information for various purposes, including:

To Provide Services: Facilitating and managing your bookings and transportation needs.
To Improve Services: Analyzing usage patterns to enhance service quality and user experience.
Communication: Sending updates, confirmations, and other notifications related to your bookings.
Payment Processing: Handling transactions securely and efficiently.
Compliance: Meeting legal and regulatory requirements.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and access is restricted to authorized personnel only. We utilize encryption protocols to protect sensitive information during transmission.

Cookies and Tracking Technologies

Mikes Man and Van uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and improve our website's functionality.

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Collect information about how visitors use our website.
Functionality Cookies: Remember your preferences and choices.

You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our services.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our services, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.

We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety.

Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us through the provided channels.

Access: Request a copy of the personal data we hold about you.
Correction: Update or rectify inaccurate information.
Deletion: Request the removal of your personal data.
Restriction: Limit the processing of your data under certain circumstances.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the appropriate channels provided in our service interface.